FAQ

No worries! That is what the BW Design team are here for, we will do our best to make the development of your new website as painless as possible.

  • We initially seek your feedback in the form of a simple questionnaire
  • We ask you to provide us with your business logo (if you don’t have one we can help with the development of your brand – just let us know)
  • Based on the information provided our design team will create an initial design concept for your review and feedback
  • We incorporate your feedback into a second and third iteration (if required)
  • At this stage we have generally nailed the design for the new site, we can of course refine as required.
  • Then design is signed off by you and we begin development

A custom design refers to the look and feel of the new website, our design team will take your feedback and interpret it to create a new web site for you that is uniquely yours.

Open source is the name given to development code that is not owned by a single business, rather it is owned by a global community of developers that contribute and maintain it. For you the end user the good thing is there are no ongoing license costs other than those associated with hosting.

The content management systems (CMS) we use at BW Design are easy to use. We don’t leave you to sink or swim though, we are here to help. We offer an introductory training session as part of the project and are always available at the end of the phone or email to talk you through any challenges you may be having.

Search Engine Optimisation (SEO) does matter, ensuring your new website is built correctly and contains content that will take advantage of search engine indexing is a key consideration when developing your new website.
Fortunately the team at BW Design can provide guidance on how to effectively take advantage of SEO best practice on your new website.

As your new website will be built on an Open Source platform, it can in reality be hosted any where. One thing to consider however is that not all hosting is equal, cheaper hosting plans generally mean you will be sharing a webserver with 1,000′s of competing websites, at BW Design we do offer our own competitive hosting plans, key features include:

  • Onsite Backup
  • Offsite backup
  • No storage limit
  • 24×7 montoring using the Server Monita solution

We are confident that you will find working with our team super easy, enjoyable and effective, to keep your mind at ease we include a 100% money back guarantee for every website, if you are not satisfied with the design concepts we produce you can ask for a full refund of your deposit.

Find out more here

The delivery of the project does not end our involvement with you (assuming you want it), we work closely with our clients on an ongoing basis, keeping them informed of new web thinking and assisting when required with refinements to their website. We will offer the same exceptional service to you.

Before the new website goes live we will need to register a domain. If you have one already this is great. If not, the BW Design team can help identifying a suitable domain for your new website that aligns with your business. Once identified we can arrange for its purchase and ongoing management.